IP Long-Distance and Toll-Free Services

Bring Your Voice Services into the 21st Century

High-quality services over a flexible and powerful fibre optic network.

High-Quality Services over a Flexible and Powerful Fibre Optic Network

The suite of IP Long-Distance and Toll-Free Services gives you the ability to originate long distance calls to the worldwide PSTN and receive inbound toll-free calls from the PSTN via session initiation protocol (SIP) format. Whether used as a parcel or individually, IP Voice is an integrated service platform that business customers rely on for fast, accurate and cost-effective voice transport.

Custom Solutions that Fit Your Business

Service is designed to ensure that calls always get to where they are needed. Network diversity and proactive functionality are provided through geographically-redundant routing, physically-diverse locations, IP address security and fraud protection. In addition, your business is covered with 24/7/365 network monitoring and management to ensure near 100% network uptime and real-time troubleshooting.

Scalable Service Offering that Fit Your Business, Now and in the Future

IP Long-Distance and IP Toll-Free Services are an adaptable IP telephony solution that integrate through a single point of access without the need for multiple TDM switches and a separate data connection; putting your business on the foundation for the future of communications services.

FEATURES 
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IP Long-Distance

  • Outbound long distance via domestic United States VoIP network to CenturyLink® for transport to a PSTN via the CenturyLink national network.
  • Uses SIP signaling protocol.
  • Includes G.711 G.729A and G.729AB CODEC support.
  • Session border controller (SBC) hardware for customer authentication and firewall protection.
  • Extensive coverage to more than 250 international destinations.
  • Flexible minutes of use pricing to domestic and international PSTN destinations with the option for domestic tiered LATA-based pricing.

IP Toll-Free

  • Inbound 1 8XX calls routed to domestic United States VoIP Network via SIP signaling and RTP Media Stream.
  • Uses SIP signaling protocol.
  • Includes G.711 G.729A and G.729AB CODEC support.
  • Session border controller (SBC) hardware for customer authentication and firewall protection.
  • Support for enhanced toll-free features.
  • Origination features include Tailored Call Coverage and Shared Carrier Arrangement.
  • Routing features include Day-of-Week, Day-of-Year, Time-of-Day, Geographical, GeoPlus and Percentage-Allocation Routing.
  • Overflow features include Busy Ring-No-Answer Routing, Direct Termination Overflow Routing, In-Switch Overflow Trunk Routing, and SuperTrunk Routing.
  • Call information features include Dialed Number Identification Service Delivery and Dialed Number Identification Service Delivery.
  • Alternate Call Plan Routing.
  • Payphone Blocking.
  • Toll-free directory assistance.
  • Nationwide coverage, including Hawaii, Alaska, and Canada.
  • Easy 8XX monitoring and maintenance through Control Centre.
  • Flexible minutes of use pricing to domestic and international PSTN destinations with the option for domestic tiered LATA-based pricing.

 

BENEFITS 
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IP Long-Distance and IP Toll-Free service is a fundamental component of any business and a building block in your virtual enterprise that includes voice, data and networking solutions. With high-quality long distance and IP toll-free service over our fibre optic network, you can enhance your suite IP telephony services, whilst connecting with your customers and employees.

Now you can extend your communications capability to include domestic and international long-distance outbound voice and inbound toll-free calls.

  • Supports Near 100 Percent Network Uptime and Real-Time Troubleshooting
  • Enjoy a 5-day Try-Before-You-Buy Trial with No Service Contract
  • Realise the Cost Savings of an IP-Based Network without the Added Costs of Managing IP/TDM Conversion
  • Maintain Business Continuity Due to Short Provisioning Cycle, Particularly if Internet Connectivity Is In Place
  • Use Features Easily with No Steep Learning

 

  • Enjoy Peace of Mind Thanks to Geographically Redundant Routing with Physically Diverse Locations for Gateways and Session Border Controllers
  • Save with Scalable Single-Point Access for Voice and Data Versus Multiple TDM Switch Trunks and a Separate Data Connection
  • Remove all VoIP/TDM-Based Equipment and Move Instead to a Full IP-Based Platform for Voice and Data Services
  • Experience Quality and Service Levels Comparable to Traditional TDM Service

 

Out of the many vendors that I've dealt with - from a service perspective and from a customer service perspective - I've always thought CenturyLink was one of the top players out there."
Debbie Ecord • Corporate Telephone Administrator
Heritage Operating LP
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