Today's consumers are tech and media savvy, with access to anything 24/7. They have high expectations for their user experience and if anything hinders that, whether a slow site or worse, a crashing mobile app, you can expect them to voice their complaints over social media or take their business to a competitor. As an eCommerce vendor, you are challenged to keep up with these demands to deliver seamless digital experiences as sites grow more complex. You need to weigh the impact your site complexity could have on customers while managing the entire digital performance of the business.
The path to digital performance success requires a joint effort from IT and business. This allows for insight into the business impact of performance issues, translating into actionable information for all stakeholders.
Our joint whitepaper, with our partner Dynatrace, examines modern consumer behaviour as it continues to grow across multiple channels and how eCommerce organizations need to invest in digital performance to improve the demands of omni-channel customer experience. Download a copy here.
About Dynatrace and CenturyLink
Dynatrace and CenturyLink make it possible for enterprises to adopt the latest cloud and hybrid IT technologies so they can scale for the future, all the while being able to dive deep and see the performance of every application and how it impacts every user - on-premise or in the cloud. Together we address the entire application ecosystem and supporting infrastructure to deliver comprehensive Application Performance Management Solutions that help the largest global organizations tune their applications, optimize infrastructure resources, reduce costs, and increase operational efficiency.