Steve Golding

Showing 2 posts by Steve Golding

Thought Leadership

Investing in digital transformation is just the first step for the public sector

Earlier this year, the government launched its latest Digital Strategy outlining its vision for digital public services in the UK. From the delivery of world-class broadband connectivity to robust cyber-security practices, public clouds and improved digital skills, the government has committed to developing single cross-government platform services – regardless of any departmental divides.

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Getting ready for the General Data Protection Regulation?

Almost everyone must know by now that the European Union's General Data Protection Regulation (the GDPR) is coming into force next year. However, many businesses are still unsure where to begin with preparing to be compliant with the regulation. CenturyLink's new relationship with Company85 can help customers to better understand where they are, and what steps they need to take to achieve compliance.

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The Future of Supermarkets

What really is the future of the supermarket? With the changing trends of how and when consumers do their food shop to the rise of online niche players and the m-commerce giants all wanting a slice of the pie, the landscape of this sector could certainly look far different going forward from what it does now. Watch Ian Butler's vlog into the future of supermarkets, exploring what could lie in store for this industry.

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What does it mean to have a truly global presence?

Brand and customer experience are often core values to retailers but it is the seamlessness and consistency that can often be key to businesses growing internationally. Watch Matt McKeever's new vlog all about the topic of globalisation and the impact on your Company's IT.

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The rise of virtual and dispersed law firms

As part of their digital transformation, many law firms have adopted agile working practices and experimented with paperless or paper-light policies, taking advantage of technology to move away from the traditional office environment to a more progressive way of working. New players have also emerged in the space, setting up virtual and dispersed law firms which enable lawyers to maintain a large degree of independence whilst remaining under the umbrella of a firm (eg for marketing, administration and insurance purposes).

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Online dispute resolution: The pros and cons

Online dispute resolution (ODR) is a form of Alternative Dispute Resolution (ADR) which takes place with the speed and convenience of the internet. It is a broad term, covering a range of online technologies (including email and videoconferencing) - or a combination of online and offline methods - which are used to help resolve primarily high volume and low value disputes.

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Understanding our Customers and Their Consumers

The loyalty card, a phone app and online accounts. Whichever tool a company chooses to invest in, it allows them to understand their own consumers' behaviour and helps them to make strategic decisions. Ian Butler, Regional Sales Director for Retail, EMEA talks about how retailers can understand their customers with a particular focus on big data to establish business opportunities.

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Will digital-only become a viable channel for cosmetics?

Cosmetics has traditionally been a sector that have had a slower start to online sales. The senses are often key to selling cosmetics but with the rise of virtual and augmented reality could this be the opportunity cosmetics have been waiting for, and could they ever be digital only? Jennie Chamberlain discusses this topic in her new vlog.

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Leadership in Action – In conversation with Richard Warley – INNOVATION IN THE WORKPLACE

In a constantly changing world, successful businesses understand that innovation can be key to their future success. But how does it work in practice? How can you turn creativity into action and how do you know which ideas will work? CenturyLink UK's MD, Richard Warley, shares his thoughts about how successful businesses can best harness creative ideas in the workplace and turn them into workable and profitable solutions.

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Leadership in Action – In conversation with Richard Warley – HELPING TEAMS WORK

Small teams are often more agile and productive than larger ones. But in larger corporations, functions are often systematically divided for the sake of efficiency. So what can leaders do to help support the kind of team work that really works? CenturyLink UK's MD, Richard Warley, explores some theories and shares his experience of how small changes to team dynamics can make a huge difference to business success.

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