Harjyot Sihera, Marketing Manager, EMEA

Showing 1 posts by Harjyot Sihera, Marketing Manager, EMEA

Thought Leadership
Redefining Retail Image

Retail Redefined: How to keep up in a changing world

The world of retail is changing fast. Technology is redefining what has always been among the most adaptable of British industries. Robots. Drones. Augmented Reality. Virtual Reality. Checkout-free stores. Automated smartphone payments. Chatbots. These are all future advancements shaping the aisles, shelves, stockrooms and shopfloors of retailers nationwide.

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Innovation in the retail industry in 2018.

I see the coming year as a key 12 months in the history of UK retail. At a time when retail sales are unstable due to geopolitical issues and inflation is seeing price rises outstrip wage growth, it has never been more important for retailers to adapt and improve. The most important word in retail for 2018 should be innovation. Here are five things I see happening as retailers get smarter and use technology more effectively and efficiently.

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Investing in digital transformation is just the first step for the public sector

Earlier this year, the government launched its latest Digital Strategy outlining its vision for digital public services in the UK. From the delivery of world-class broadband connectivity to robust cyber-security practices, public clouds and improved digital skills, the government has committed to developing single cross-government platform services – regardless of any departmental divides.

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Getting ready for the General Data Protection Regulation?

Almost everyone must know by now that the European Union's General Data Protection Regulation (the GDPR) is coming into force next year. However, many businesses are still unsure where to begin with preparing to be compliant with the regulation. CenturyLink's new relationship with Company85 can help customers to better understand where they are, and what steps they need to take to achieve compliance.

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The Future of Supermarkets and the rise of M-Commerce

What really is the future of supermarkets? With the changing trends of how and when consumers do their food shop to the rise of online niche players and the m-commerce giants all wanting a slice of the pie, the landscape of this sector could certainly look far different going forward from what it does now. Watch Ian Butler's vlog into the future of supermarkets, exploring what could lie in store for this industry.

To find more, or about out how CenturyLink can help you, get in touch here.

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What does it mean to have a truly global presence?

Brand and customer experience are often core values to retailers but it is the seamlessness and consistency that can often be key to businesses growing internationally and having a global presence. Watch Matt McKeever's new vlog all about the topic of globalisation and the impact on your Company's IT.

To find more, or about out how CenturyLink can help you with your globalisation IT challenges, get in touch here.

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The rise of virtual and dispersed law firms

As part of their digital transformation, many law firms have adopted agile working practices and experimented with paperless or paper-light policies, taking advantage of technology to move away from the traditional office environment to a more progressive way of working. New players have also emerged in the space, setting up virtual and dispersed law firms which enable lawyers to maintain a large degree of independence whilst remaining under the umbrella of a firm (eg for marketing, administration and insurance purposes).

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Online dispute resolution: The pros and cons

Online dispute resolution (ODR) is a form of Alternative Dispute Resolution (ADR) which takes place with the speed and convenience of the internet. It is a broad term, covering a range of online technologies (including email and videoconferencing) - or a combination of online and offline methods - which are used to help resolve primarily high volume and low value disputes.

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Understanding our Customers

The loyalty card, a phone app and online accounts. Whichever tool a company chooses to invest in, it allows them to understand their own consumers' behaviour and helps them to make strategic decisions. Ian Butler, Regional Sales Director for Retail, EMEA talks about how retailers can understand their customers with a particular focus on big data to establish business opportunities.

To find more, or about out how CenturyLink can help you understand your customers, get in touch here.

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Will digital-only become a viable channel for cosmetics?

Cosmetics has traditionally been a sector that have had a slower start to online sales. The senses are often key to selling cosmetics but with the rise of virtual and augmented reality could this be the opportunity cosmetics have been waiting for, and could they ever be digital only? Jennie Chamberlain discusses this topic in her new vlog.

To find more, or about out how CenturyLink can help you with your digital-only ambitions, get in touch here.

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