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Globalisation: How to penetrate new markets and win

In order for a retailer to be truly global the traditional siloed, retail store functions need to operate in harmony to improve business performance and meet the demands of today's consumer. The opportunity for retailers to capitalise on the ability to extend their brand beyond their existing stores and web is larger than ever before but global expansion also requires strict compliance with local regulations to ensure the highest level of efficiency, safety and security. Getting it wrong can be fatal to the reputation of a brand.

So how do retailers expand into new global markets and win?

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Retail
undersatnding customers

How do you understand your customers in the digital age?

In today's digital-first world, there are seemingly no end of ways to capture your customers' data. From Google Analytics to signing them up to newsletters to simply asking for their personal details, the technology now exists to gain a 360-degree view of consumer habits. This was never the case for traditional bricks and mortar retailing a couple of decades ago but what do you do with the data when you have it?

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Retail
Lexis nexis report

IP & IT – Looking ahead to 2017

The following document is a Lexis Nexis report focusing on what lies ahead for IP and IT lawyers this year.

Jamie Tyler, director of digital transformation and innovation at CenturyLink is one of the featured experts in the report, commenting on the increasing need for intelligent services and devices.

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blog Digital Transformation Legal
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Are men now savvier online shoppers than women?

When it comes to retail, the perceived wisdom has always been women like to shop more than men. But that traditional landscape and such binary thoughts are continually being challenged by an increasing dominance of internet-based purchasing. Consumer tastes and their buying habits are fast-adapting for the digital age with online retail spending in 2016 hitting £133bn according to figures from IMRG and Capgemini, up 16% on 2015.

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Retail
online shopping 2

The Future of Supermarkets: The new age department store?

Supermarkets have historically been a more traditional retail bricks and mortar affair. However, with the increasing take-up of online shopping, and with the UK leading the way globally, supermarkets are having to "change" in order to maximise the value of their large physical retail assets.

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blog Retail
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Innovative Cybersecurity Service for Insurance

Take a look into CenturyLink’s Managed Security Services and the innovative service portal that helps detect, contain and remediate cybersecurity threats for our customers.

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blog Cybersecurity
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Podcast: Future ready – moving towards 2020 in the legal profession

The fourth and final in a series of new podcasts focusing on the legal industry and the issues and challenges that firms face today. Steve Harrison, CenturyLink's industry lead for legal, and Jamie Tyler, director of digital transformation and innovation, discuss the issues and how to combat them.

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blog Digital Transformation Legal
rickety bridge

Podcast: The rickety bridge of legal compliance – Staying compliant in an ever-changing world

The third in a series of new podcasts focusing on the legal industry and the issues and challenges that firms face today. Steve Harrison, CenturyLink's industry lead for legal and Nadia Nizar, head of influencer relations in EMEA, discuss the issues and how to combat them.

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blog Compliance Legal
lawyers-as-it-dev-1

Lawyers as IT Developers

In the future we will see lawyers joining forces with IT developers. Even today these distinct professions have started to realise the benefits of working together. As law firms embrace digital transformation, the lines between these professions will become blurred. Culture shifts and new business models will emerge. So what will the IT law firm of the future look like?

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Cybersecurity Legal
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Case Study: Asda Stores & CenturyLink Deliver an Enhanced Customer Experience through “toyou”Service

AT A GLANCE

Industry: Retail

Challenge: Expand the business model to include delivering products from third-party consumer companies using stores as pick-up and fulfilment centres for online orders

Solution: Create new warehouse systems to manage single-unit fulfilment services for new product categories with a hybrid IT solution that uses colocation, managed firewall, cloud and managed hosting

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blog Retail